🔒 Privacy Policy for Utility Potholing Services
At https://utility-potholing-services.trustedstandard.com, your privacy is our utmost priority. This Privacy Policy is designed to detail how we handle personal data across our website, applications, services, and products. Our practices are in strict adherence to various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Scope of Privacy Policy
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this policy does not cover the privacy practices of any third-party platforms, applications, products, or services accessible via links on our platform, each with their own privacy policies.
Processing Activities
Our processing activities include but are not limited to:
- Using our applications and services as an authorized user.
- Visiting our websites that fall under the scope of this Privacy Statement.
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS.
Personal Data Collection
We collect a variety of personal data to enhance our services and ensure smooth operations. This includes:
- Account information to manage user accounts.
- Payment information for transaction processing.
- Financial information for invoicing and billing purposes.
- Purchase information to fulfill orders and provide services.
- Mobile device identifiers for app functionality and support.
- Location data to offer location-specific services and support.
- Feedback to improve our products and services.
- Social media information for targeted engagement and community building.
- Product information to tailor services according to customer needs.
We gather this information through user input, interactions with our services, and by deploying automated technologies like cookies. We may also receive data from third parties, all subject to their respective privacy policies.
Cookies
To improve your experience on our platform and for analytics purposes, we use cookies. These cookies are categorized into:
- Strictly Necessary: Essential for navigating our website and using its features.
- Preference: Enable a personalized experience based on your preferences.
- Analytics: Help us understand how our website is used, allowing for improvements to be made.
Users have control over non-essential cookies via our Cookie Manager.
Retention and Deletion
We retain personal data as long as it is necessary for the purposes for which it was collected and to comply with legal requirements. Once the purpose has been fulfilled or the requirement has lapsed, we take steps to delete or anonymize such data in a secure manner.
Security Measures
Your personal data’s security is paramount to us. We implement organizational safeguards and security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication and partnering with reputable third-party processors who adhere to strict security protocols.
Children’s Privacy
We respect privacy rights of children and do not knowingly collect personal data from individuals under 18 years of age without verifiable parental consent.
Your Rights
Depending on your jurisdiction, you have the right to:
- Access your personal data held by us.
- Request the rectification or erasure of your personal data.
- Exercise restriction on processing.
- Receive your personal data in a structured format and have the right to submit such data to another controller (‘data portability’).
- Object to processing where we processed for direct marketing purposes or for the performance of a task carried out in the public interest/exercise of official authority.
- Not be subject to a decision based solely on automated processing, including profiling.
- Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- File appeals or complaints with relevant supervisory authorities.
To exercise these rights, please contact our privacy team.
Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data handling practices. Any changes will be posted on this page and we encourage you to review it regularly for any updates.
Contact Information
For any concerns, unsubscribe requests, or data-related questions, please reach out to us at [email protected] or through our postal address provided on our website. Your privacy is a top priority for us, and we are committed to protecting it with the utmost care and diligence.